How To Check Etisalat Balance In UAE (4 Easy Tips)

In the United Arab Emirates, Etisalat is a leading telecommunications service provider. Whether you’re a prepaid or postpaid Etisalat user, it’s essential to keep track of your remaining balance to effectively manage your usage and avoid unexpected service disruptions. This article will guide you through various methods to check your Etisalat balance, ensuring that you stay informed about your account status.


As an Etisalat user in the UAE, it’s crucial to have visibility of your account balance to stay in control of your telecommunication expenses. By regularly checking your Etisalat balance, you can monitor your usage, plan your spending, and avoid any inconvenience caused by insufficient balance. This article will provide you with step-by-step instructions on how to check your Etisalat balance using different methods.

Understanding Etisalat Balance

Before we dive into the methods of checking your Etisalat balance, let’s quickly understand what it represents. Your Etisalat balance refers to the amount of credit or remaining balance in your Etisalat account. This balance is used to pay for various services, including calls, SMS, mobile data, and other value-added services offered by Etisalat.

Why Checking Etisalat Balance is Important

Checking your Etisalat balance regularly offers several benefits, including:

  • Managing Usage: By knowing your balance, you can effectively manage your usage and avoid exceeding your available credit.

  • Avoiding Disruptions: Regularly checking your balance helps prevent service interruptions due to insufficient funds.

  • Budgeting: By staying informed about your remaining balance, you can plan your expenses and allocate your resources wisely.

  • Monitoring Promotions: Etisalat often introduces special promotions and offers. Checking your balance allows you to track your eligibility and utilization of these promotions.

Methods to Check Etisalat Balance

Etisalat provides various convenient methods to check your balance. Here are some popular options:

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Step 1: Checking Etisalat Balance via USSD

The USSD (Unstructured Supplementary Service Data) method allows you to check your Etisalat balance directly from your mobile device. Follow these steps:

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Dial *121# and press the call button.

Select the option corresponding to balance inquiry or account status.

Your Etisalat balance will be displayed on the screen.

Step 2: Checking Etisalat Balance through the Etisalat App

Etisalat provides a dedicated mobile application that allows users to manage their accounts conveniently. To check your Etisalat balance through the app, follow these steps:

  • Download and install the Etisalat app from the Google Play Store (for Android) or the App Store (for iOS).
  • Access the application and proceed to sign in to your Etisalat account.
  • Locate the account or balance section within the app in your phone.
  • Your current balance will be displayed.

Step 3: Checking Etisalat Balance via SMS

If you prefer a simple and quick method, you can check your Etisalat balance by sending an SMS. Here’s what you need to do:

Open the messaging app on your mobile device.

Create a new message.

Enter the recipient’s number as “1210.”

In the message body, type “BAL” or “BALANCE.”

Send the message.

You will receive an SMS from Etisalat containing your current balance.

Step 4: Checking Etisalat Balance through Customer Service

If you prefer a personalized approach, you can contact Etisalat’s customer service to inquire about your balance.

Here’s How:

Dial the customer service number (such as 101 for prepaid users) from your Etisalat mobile device.

Adhere to the automated instructions or engage in conversation with a customer service representative.

Request your balance information.

The customer service representative will provide you with your current balance.

Common Issues and Troubleshooting

While checking your Etisalat balance, you may encounter some common issues. Here are a few troubleshooting tips:

  • Incorrect USSD Code: Double-check the USSD code you dialed to ensure accuracy. Typos or incorrect codes can lead to unsuccessful balance inquiries.
  • App Compatibility: Ensure that you have the latest version of the Etisalat app installed on your device. Outdated versions may not function correctly.

  • Network Connectivity: Poor network coverage or connectivity issues can sometimes prevent balance inquiries from going through. Attempt once more in a location that offers a more robust signal.
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  • SMS Delivery Delay: In rare cases, SMS delivery may be delayed. If you don’t receive a response, wait for a few minutes or try the alternative methods mentioned earlier.

Tips to Manage Etisalat Balance Effectively

To make the most of your Etisalat balance and avoid running out unexpectedly, consider the following tips:

  • Monitor Usage: Keep an eye on your usage patterns and adjust your consumption accordingly. This way, you can ensure your credit lasts longer.

  • Subscribe to Packages: Etisalat offers various packages and plans that provide cost-effective options for calls, SMS, and data. Choose a package that suits your needs to optimize your balance usage.

  • Set Balance Notifications: Enable balance notifications on your Etisalat account to receive regular updates about your remaining credit.

  • Track Promotions: Stay informed about ongoing promotions and offers from Etisalat. By utilizing these promotions, you can get more value from your balance.


Staying aware of your Etisalat balance is essential for effective telecommunication management. By following the methods mentioned in this article, you can easily check your balance and stay on top of your Etisalat account. Remember to choose the method that suits your convenience and preferences. With regular balance checks, you can make informed decisions about your usage, avoid disruptions, and ensure that your Etisalat experience remains smooth.


Can I check my Etisalat balance if I’m a postpaid user?

Yes, postpaid users can also check their Etisalat balance using the methods mentioned in this article. However, the billing cycle and balance calculation may differ from prepaid users.

Are there any fees associated with verifying my Etisalat balance?

No, checking your Etisalat balance is generally free of charge. However, standard data or SMS charges may apply depending on your mobile plan.

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Can I check my Etisalat balance from outside the UAE?

Yes, you can check your Etisalat balance from outside the UAE using the same methods mentioned in this article. However, roaming charges may apply.

What should I do if my balance inquiry is unsuccessful?

If you face any issues while checking your Etisalat balance, ensure that you have followed the correct steps mentioned in the respective method. If the problem persists, contact Etisalat customer service for assistance.

Can I check my balance on someone else’s Etisalat number?

No, you can only check the balance on the Etisalat number associated with your own account.

How often should I check my Etisalat balance?

It’s a good practice to check your Etisalat balance regularly, especially before making important calls or using data-intensive services. Checking once a day or every few days can help you stay informed.

Can I check my balance online?

Yes, you can access your Etisalat account online through the official website or the mobile app. The app provides a convenient way to check your balance and manage your account.

How long is my balance valid?

The validity of your balance depends on your Etisalat plan. Prepaid users typically have a validity period ranging from a few days to several months, depending on the recharge amount and plan.

Can I transfer my balance to another Etisalat user?

Yes, Etisalat allows balance transfer services between Etisalat users. Check the official Etisalat website or contact customer service for more information on balance transfer options.

Can I recharge my balance online?

Yes, Etisalat provides online recharge options through their website and mobile app. You can top up your balance using various payment methods available.

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